Written by Cláudio Afonso | [email protected] | LinkedIn | X
On Friday, Tesla emailed its customers in Australia to provide an update on Supercharging amidst growing concerns about service quality following layoffs. The email was followed by a post on X from Elon Musk saying Tesla will spend “well over $500M expanding the Supercharger network to create thousands of NEW chargers” in 2024.
“That’s just on new sites and expansions, not counting operations costs, which are much higher,” he added.
In the email sent to Australian customers, Tesla reiterated that the “network will continue to be expanded” adding that all the sites which are currently under construction “will be completed and put into operation”.
Less than two weeks ago, the company cut hundreds of positions in its charging team, a move that saw the departure of Rebecca Tinucci, who served as the senior Director of Charging. Tinucci, who had been with the company for six years, was part of a team of 500 individuals affected by the restructuring.
NEVER MISS AN UPDATE
In the email [complete memo below], Tesla said the Supercharger network “is still core to its mission” as costs reduction and increased efficiency remain a priority for the company.
Supercharger Network Update
“We’ve heard concerns from our Tesla community about recent changes to the Supercharger program and would like to provide an update on the network in Australia:
Core to the Mission – The Supercharger network is still core to Tesla’s mission of accelerating the world’s transition to sustainable energy. Reducing costs and increasing efficiency are important for fulfilling our mission and remain a priority.
Customer Experience is Key – Customer experience for charging continues to be a top priority for the Supercharger network and we continue to focus on the ease of charging, competitive pricing and investing in the charging experience holistically.
Expansion of Network – The Supercharger network will continue to be expanded. Projects currently in construction are continuing to be completed and put into operation.
NSW Fast Charging Grant Program & QLD Electric Vehicle Charging Infrastructure Scheme — Tesla will continue to move forward with participating in these programs.
Service and Support – Supercharger sites are continuing to be serviced and maintained by our team, with operational support being provided.
Thank you for continuing to support our mission to accelerate the world’s transition to sustainable energy.
On Thursday, BP Pulse America CEO said the company “is aggressively seeking to acquire real estate to expand the network, which is a top priority following the recent Tesla announcement.”
The oil giant aims to build Gigahubs with 12 or more chargers and a total of more than 3,0o0 charging points across the US. The invesment is planned to reach $1 billion with half of the amount being used in the next two or three years.
“If there are real estate partners interested in collaboration, they are encouraged to contact me directly or connect via LinkedIn,” said Sujay Sharma told Bloomberg.
Written by Cláudio Afonso | [email protected] | LinkedIn | X
