Nio ranked #1 at the J.D. Power Survey for the third consecutive year

Written by Cláudio Afonso | info@claudio-afonso.com

During 2021 J.D. Power Survey Ceremony, Nio won in two different categories: 2021 China New Energy Vehicle Initial Quality Study (NEV-IQS) and 2021 China New Energy Vehicle Product Attractiveness Index Research (NEV-APEAL).

Nio’s ES6 Model won first place in pure luxury electric in the 2021 China New Energy Vehicle Initial Quality Study (NEV-IQS). In addition, the ES8 won the first place in the 2021 China New Energy Vehicle Product Attractiveness Index Research (NEV-APEAL) pure luxury electric.

Source: NIO
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J.D. Power is a global leader in consumer insights, data, analytics, and advisory services that helps clients drive growth and profitability.  The company’s industry benchmarks and reputation for independence and integrity have established it as one of the world’s most well-known and trusted brands.

The study examines NEV owners’ assessments of their new vehicles within the first two to six months of ownership. After that, NEV manufacturers use the data extensively to design and develop more appealing models. In 2021, the average APEAL score for Chinese NEV vehicles was 735 (on a 1,000-point scale).

Source: NIO

NIO has now won first place for the 3rd consecutive year in the J.D. Power quality survey. Liu Haisong, NIO’s head of post-sales quality, attended the J.D. Power Major Research Awards ceremony. He was also invited to share NIO’s quality management system and quality at the J.D. Power annual forum. Back in late 2020, the ES8 won the Special Gold Award at the 7th Anhui Industrial Design Competition.

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Last week, the company revealed that more than 8,700 users across the country have chosen to upgrade their batteries flexibly. The battery flexible upgrade service includes two ways: monthly and annual flexible upgrades to provide users with a lower-cost large-capacity battery experience for personalized electric travel.

Source: NIO
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Nio said that, during New Year’s Hollidays, 7,326 users experienced the longer battery life brought by flexible battery upgrades. Among them, 94% of users who upgrade flexibly on a monthly basis choose to place orders before the Spring Festival. January 15 has also become the most concentrated ordering date for everyone. From the urban dimension, the battery flexible upgrade service is the most popular among users in Shanghai, Chengdu and Suzhou.

Written by Cláudio Afonso | info@claudio-afonso.com