Written by Cláudio Afonso | LinkedIn | X
Rivian Automotive Inc. has discontinued its 7-day/1000-mile return policy, according to the official website.
Chris Hilbert, a Rivian owner, shared the updated policy on X where the electric vehicle (EV) manufacturer states that it “does not have a return policy” — anymore.
Until a few weeks ago, the company allowed customers to return the vehicle after 7 days or 1,000 miles (1,610 kilometers) with leased vehicles being out of the program.
Here’s a screenshot shared by the Rivian owner in late May.
The old policy stipulated that the vehicle must be in its original condition, accident-free, and without modifications to be eligible for a return.
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In the new statement, the company says that it encourages customers “to get behind the wheel by scheduling a demo drive” adding that a “vehicle walk-around” with a delivery specialist is also possible.
On Tuesday, the German media outlet Handelsblatt reported that Rivian and Volkswagen were in discussions to extend their recently announced software partnership into hardware collaboration and joint production.
However, when contacted by Reuters, the US-based electric vehicle (EV) maker Rivian stated that it has no plans to produce vehicles with Volkswagen Group.
Last week, Volkswagen Group said it was set to invest up to $5 billion in the US-based electric vehicle maker Rivian to leverage its technology and form a joint venture.
Written by Cláudio Afonso | LinkedIn | X
