Lucid Motors has begun rolling out a software update for its Gravity SUV, days after the company’s vice president of communications acknowledged bugs identified by automotive reviewers and promised fixes were imminent.
The update, version OTA 3.3.20, comes exactly a month after a minor update which improved reliability and an error message that could appear when using an 80-amp AC charger.
The newest version began deploying to Gravity vehicles on Friday.
It addresses issues with system startup, key fob detection, navigation reliability, and climate control behavior that had drawn criticism from several prominent automotive YouTube channels during early vehicle testing.
Nick Twork, Lucid‘s VP of communications, responded to criticism on social media Monday, saying the company was “planning to send a bug fix update for Gravity imminently.”
“I drove a near final version over the weekend,” Twork wrote.
“This update lets you drive right after unlocking with the NFC card reader on the door, without re-authenticating in the center console, as long as you engage drive in less than two minutes.
Navigation visuals are improved, compatible Tesla Supercharger stations are updated, and general screen performance and stability enhancements are included.”
Twork also noted that fan speed logic in the climate control system had been refined, addressing complaints about excessive noise at vehicle startup.
Viral Criticism
The software complaints highlighted by the Out of Spec Reviews YouTube channel — which titled its video “The Best Driving SUV Crippled by Software Annoyances” — extend beyond the new SUV to Lucid’s debut model.
Another critical review of the 2025 Lucid Air Touring posted by one of the largest automotive YouTube channels went viral last week, accumulating more than 700,000 views and 12,o00 comments within 24 hours.
The video has since surpassed 1 million views.
According to release notes first shared by the LucidTracker platform, the OTA 3.3.20 update includes improved system startup time, a new splash screen, enhanced key fob detection, and simplified NFC card authentication that allows drivers to begin driving without reauthenticating on the center console for up to two minutes after unlocking.
The update also addresses camera stability issues, instrument cluster flickering, audio source switching problems after Bluetooth calls, navigation route display reliability, and instances where incompatible Tesla Supercharger stations appeared in search results.
Climate control refinements reduce fan noise at startup, and various under-the-hood improvements target overall system stability.
The timing is critical for the California-based EV maker, which will see Gravity deliveries surpass the debut model for the first quarter ever — the CFO Taoufiq Boussaid stated last week.
Update Details
Twork acknowledged more work remains but pointed to recent organizational changes aimed at accelerating software improvements.
“We still have more work to do but we are making progress,” he wrote.
“Also, we recently made key organizational changes designed to streamline decision-making and enhance accountability. Emad Dlala, who was our SVP of Powertrain, now has end to end responsibility for all Lucid product development, including software,” the VP added.
The leadership restructuring follows the departure of Eric Bach, who was let go in November as first reported by EV.
Bach worked at Lucid for the past decade and had been promoted to Senior Vice President of Product and Chief Engineer.
Lucid announced at the time that Dlala had been appointed Senior Vice President, Engineering and Digital, overseeing all product development functions including vehicle engineering, digital systems, and software in addition to his existing powertrain responsibilities.
The company said Dlala would “drive Lucid’s technology leadership, lead vehicle development, improve cost efficiency and manufacturability, and advance Lucid’s software-defined vehicle architectures.”
US Sales in November
The software push comes as Lucid‘s US sales have risen for two consecutive months despite the expiration of the $7,500 EV Tax Credit which sharply slowed down electric vehicle sales across the industry.
The Saudi-backed EV maker sold 980 vehicles in the US in November, up from 935 units in October and 910 units in September, according to Motor Intelligence estimates.
The September 30 expiration of the $7,500 federal EV tax credit, which erased the typical fourth-quarter seasonal sales push across the industry.
The company continues to ramp up production and is currently manufacturing 1,000 vehicles per week — “in some weeks,” according to the interim CEO Marc Winterhoff.
