Electric vehicle startup Fisker issued an email on Sunday to its US customers, informing them of the discontinuation of the roadside assistance service.
This decision mirrors the earlier announcement to halt the service in Europe earlier this month.
By then, the company encouraged owners in Europe to “explore the coverage options through the auto insurance provider and/or auto club membership”.
Roadside Assistance was a “limited and supplemental benefit” offered to Fisker owners for 6 years or 60,000 miles / 100,000 km, starting from the date of purchase of a new vehicle.
The service was available 24 hours a day, 365 days a year which included mechanical disablement, flat tire, loss of power, vehicle accessibility and winch.
In an email seen by EV, Fisker said “Dear Valued Fisker Ocean Owner, we hope you are enjoying your Fisker driving experience to the fullest. We have an important update regarding our Roadside Assistance services that we want to share with you”.
“Despite our best efforts, we regret to announce that Fisker Roadside Assistance is no longer available,” the company added.
In a new review of Fisker‘s inaugural production model, the SUV Ocean, TopGear’s Ollie Marriage affirmed on Friday that the car is “arguably better built,” “easier to use,” and offers a “more luxurious” interior compared to the Tesla Model Y.
However, Marriage warned that the startup led by Henrik Fisker is “on a financial knife edge, and might not be here next year/month/week”.
On Friday, Fisker revealed the inclusion of Beka Auto, a dealer partnership situated in the Danish town of Sønderborg, into its network.
Earlier in the week, Fisker announced it sold out all the inventory units from the Sport trim of its first model, the SUV Ocean, in the US.
The company also reported that it is adding three new dealership locations of which two are in California (Newport in Orange County and San Jose) and one in New Jersey. With this addition, Fisker reaches a total of 15 dealers in the US.
Fisker stated in a new SEC filing one week ago that it couldn’t complete its Quarterly Report on Form 10-Q for the first quarter by May 10.
The EV startup stated that the “management identified certain material weaknesses, including that the Company did not design and maintain an effective control environment commensurate with its financial reporting requirements”.
Fisker added that is “unable to provide an estimate” for the timing of the filing.
